What Our Clients Say

“Shelley Grover is the best HOA manager our HOA has ever had. I was the CC&R chair for several years and worked closely with Shelley and her team. She came to be my most valuable contact, especially with the amount of new information a CC&R chair has to learn. The entire board was extremely grateful for her and her company; she has so much knowledge and a professional, can-do attitude. The residents were also grateful to have a real manager — the difference is night and day. We researched and invited other owners and managers to our meetings. The services and professionalism were so far below what HOA Solutions and Shelley Grover offer, the difference was almost laughable. If you have the chance to hire her to serve your HOA, please jump at it, and don't let her go.”

“We have used Shelley Grover at HOA Solutions for the financial management of our association since 2011 and have been very pleased with the results. She understands the challenges and issues surrounding association management and has established processes and policies to handle them, keeping the association on strong legal footing and members happy. We have found HOA Solutions to be very detail oriented and responsive to our needs. Her understanding of the financial issues surrounding associations has been very beneficial as we have communicated with our members on financial issues. We can wholeheartedly recommend HOA Solutions for your association management.”

“We have never dealt with a more competent HOA company than HOA Solutions. This letter of endorsement is written with complete satisfaction for the work that Shelley and her crew have done for us. We have used them for many years, managing 20+ subdivisions. Their professionalism and thoroughness reflect the high level of experience that they have in this arena.”

“Shelley managed several of our master planned communities, including a high-end fully gated community with staff on-site. Shelley was instrumental in tracking legal documents and common area turnovers on many projects. The majority of projects Shelley was involved with were anywhere from 500 to 2,500 homes. During her years at Keystone Pacific, Shelley trained two new managers who became the go-to new development managers in Orange County. I would recommend Shelley for the management of any new development or large-scale community.”

“Prior to HOA Solutions, our community was mismanaged and neglected by others who attempted to manage without experience or knowledge of this industry. Within months following Shelley's employment, our HOA began to see positive changes. Our financial situation and communication with homeowners improved significantly, the standards for the neighborhood were brought back to the appropriate level, and our HOA once again became a highly desirable place to live. Shelley has a vast working knowledge of the HOA industry. She is reliable, consistent, confident, and resourceful. She will most assuredly be an asset to any HOA she works with.”

“I have been extremely pleased with her professionalism and attention to detail regarding her fiscal responsibilities. I believe that there is a sacred trust when managing HOA funds. The residents put their complete confidence in the board and HOA management company to account for all monies and to spend in accordance with the interests of the association. In every way, Shelley always met or exceeded my expectations. She is timely in paying the bills and providing all financial records when requested and always anticipates what is needed and takes the initiative to provide it. She is very responsive to all questions and requests.”

“I have worked with Shelley Grover and HOA Solutions since 2010. My interactions and experiences have always had positive and professional dispositions. HOA Solutions has always listened to the needs and desires of the community, made appropriate recommendations to the community advisory committee, and even pressed the board for action on important items. Shelley has been instrumental in assisting the community with the transition of board positions and also made recommendations on ways we could keep costs low, in some cases even eliminating services. HOA Solutions has only ever acted in a professional and courteous manner and always in the best interest of our community.”

“As the first president of our HOA, I was fortunate enough to be introduced to Shelley and to receive her advice on how to proceed. This was done at no charge to me or the HOA. She was later hired to manage our HOA and through the years has been given increasing responsibilities for inspections, billing, bids for maintenance of the grounds, and more. At all times she has exhibited a high level of professionalism. She responds to concerns in a timely manner and is consistent in her dealings with all residents. She has shown a comprehensive knowledge of the Utah laws and codes governing HOAs and consistently and fairly applies that information. I highly recommend Shelley and HOA Solutions for HOA management.”