The terms that govern your use of the HOA Solutions website and the information and forms it provides.
Effective Date
June 1, 2026
These Terms and Conditions (the "Terms") govern your access to and use of the website operated by HOA Solutions ("HOA Solutions," "we," "us," or "our"), available at hoasolutions.info (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
These Terms are an agreement between you and HOA Solutions and relate only to your use of the Website. The terms of the management services we provide to the homeowner associations ("HOAs" or "Associations") we serve are governed by separate written management agreements between HOA Solutions and each association.
By accessing or using the Website, submitting a form, or otherwise interacting with the Website, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and that you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are using the Website on behalf of an association, board, or other entity, you represent that you have authority to bind that entity to these Terms.
The Website is primarily an informational and marketing site. It provides general information about HOA Solutions, the services we offer, our service area, frequently asked questions, and ways to contact us or request a management quote.
The Website is not a homeowner portal, payment portal, or document repository. Account access, payments, document requests, vendor registration, and other operational activities take place on separate third-party platforms described in Section 8.
Submitting a contact form, quote request, or other inquiry through the Website does not create an attorney-client, fiduciary, agency, or management relationship between you (or your association) and HOA Solutions, and does not obligate us to provide services. Management services are provided only under a written management agreement signed by HOA Solutions and the association.
Nothing on the Website should be read as a binding offer, guarantee of pricing, guarantee of acceptance of an engagement, or commitment to provide a specific service.
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Website. You agree not to:
When you submit information through a form on the Website (such as the contact form or quote request) or otherwise communicate with us, you agree that:
By providing your phone number to HOA Solutions, you agree to receive SMS text messages from HOA Solutions related to customer care, homeowner inquiries, maintenance coordination, emergency notifications, property management matters, vendor communications, board communications, access device support, ARC application follow-up, and other account-related communications. Messages are sent individually by HOA Solutions staff to individuals with an existing business relationship with HOA Solutions; the SMS program is not used for mass texting or marketing.
For SMS-related questions, or to request assistance other than by reply, contact HOA Solutions at (801) 341-2999 or info@hoasolutions.info.
For details on how HOA Solutions handles SMS and mobile information, see our Privacy Policy. The program documents are available at:
Opting out of SMS does not remove you from operational, legal, or required HOA communications that may continue by other means.
The Website and its contents — including text, graphics, logos, images, photographs, illustrations, page layouts, designs, audio, video, code, and the selection and arrangement of the foregoing — are owned by HOA Solutions or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use, or for the internal use of an association you serve or own property in.
You may not copy, modify, distribute, publicly display, publicly perform, republish, download, store, transmit, sell, resell, or create derivative works of any of the Website content without our prior written permission, except as expressly permitted by these Terms or by applicable law. The HOA Solutions name and logo are trademarks of HOA Solutions and may not be used without our prior written permission.
The Website includes links to third-party platforms that we use to deliver operational services, including the homeowner online portal, HomewiseDocs for HOA certifications and resale documents, and Vived for vendor registration. The Website may also link to other third-party websites. We do not control these third parties and are not responsible for their content, products, services, privacy practices, or terms of use.
Your access to and use of any third-party platform or website is at your own risk and is governed by the third party's terms and privacy policies. Inclusion of any link on the Website does not imply endorsement by HOA Solutions.
Information provided on the Website — including content about HOA management, governance, financial reporting, assessments, CC&Rs, and related topics — is for general informational purposes only and is not legal, tax, accounting, financial, or other professional advice. You should consult a qualified professional for advice specific to your situation or your association's situation before acting on any information presented on the Website.
THE WEBSITE AND ALL CONTENT, INFORMATION, AND MATERIALS AVAILABLE ON OR THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HOA SOLUTIONS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
We do not warrant that the Website will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, or that defects will be corrected. You use the Website at your own risk.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HOA SOLUTIONS OR ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
You agree to defend, indemnify, and hold harmless HOA Solutions and its owners, officers, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to your violation of these Terms or your misuse of the Website.
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and share information. By using the Website, you consent to the collection and use of information as described in the Privacy Policy.
These Terms and your use of the Website are governed by the laws of the State of Utah, without regard to its conflict of laws principles. You agree that any legal action or proceeding arising out of or relating to these Terms or the Website will be brought exclusively in the state or federal courts located in Utah County, Utah, and you consent to the personal jurisdiction and venue of those courts.
We may revise these Terms from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of the Website after a revision means you accept the revised Terms. If you do not agree to a revision, please stop using the Website.
If you have questions about these Terms, please contact us:
HOA Solutions